Customer Testimonial Form
Collect success stories, case-study leads, and publishing preferences for manual team review.
💡 This is an interactive sandbox preview. Click buttons to simulate form navigation.
Properties & Integrations
Template Fields
| Question Text (Label) | Internal Key | Field Type | Required |
|---|---|---|---|
| What's your name? | name | text | ✓ Yes |
| Which product or service did you use? | product_used | text | ✓ Yes |
| What challenge were you facing before using our product? | before_problem | textarea | ✓ Yes |
| What measurable results or key benefits did you achieve? | after_result | textarea | ✓ Yes |
| Do we have permission to share your story publicly? | public_permission | radio | ✓ Yes |
| What is your company and role? | company_role | text | -- |
| How can the team contact you about this story? | follow_up_contact | text | -- |
Frequently Asked Questions
Q:Can customers upload logos, headshots, or screenshots?
No. This template collects text, publishing preferences, and optional contact details. Collect files through your existing external process when needed.
Q:Does the publishing preference replace a legal release?
No. It records the customer's stated preference for team review. Confirm any formal release requirements through your existing legal or brand process before publication.
Q:Where can I review testimonial submissions?
Review responses in the submission dashboard, export CSV, or notify the team through a configured Webhook path.
Properties & Integrations
Create and publish
1. Choose this template to create a draft in your workspace.
2. Review the questions, then adjust labels, fields, or styling.
3. Save, publish, and then configure sharing or a webhook when needed.
Smart Automation Features
High-Converting Layout
Engage respondents with our side-by-side design featuring immersive live visual assets.
AI-customizable fields
Start from the template, then use AI to adapt questions, field labels, and the flow to the real scenario.
generic webhook option
Route submissions to a custom webhook endpoint or supported bot path, then review delivery logs and failed-delivery retries.
{
"layout": "single",
"aspects": {
"welcomeImage": "radar-scan",
"themeVariant": "default",
"preferredDevice": "desktop"
},
"fields": [
{
"key": "name",
"label": "What's your name?",
"type": "text",
"required": true,
"placeholder": "e.g., Jane Doe"
},
{
"key": "product_used",
"label": "Which product or service did you use?",
"type": "text",
"required": true,
"placeholder": "e.g., AI Form Factory Enterprise Plan"
},
{
"key": "before_problem",
"label": "What challenge were you facing before using our product?",
"type": "textarea",
"required": true,
"placeholder": "Describe the pain points in your workflow..."
},
{
"key": "after_result",
"label": "What measurable results or key benefits did you achieve?",
"type": "textarea",
"required": true,
"placeholder": "e.g., Saved 5 hours/week, 20% increase in conversions..."
},
{
"key": "public_permission",
"label": "Do we have permission to share your story publicly?",
"type": "radio",
"required": true,
"options": [
{
"label": "Yes, share with my name and company",
"value": "public_named"
},
{
"label": "Yes, but share anonymously",
"value": "public_anonymous"
},
{
"label": "No, keep this strictly private",
"value": "private_only"
}
]
},
{
"key": "company_role",
"label": "What is your company and role?",
"type": "text",
"required": false,
"placeholder": "Optional — e.g., Acme, Head of Growth"
},
{
"key": "follow_up_contact",
"label": "How can the team contact you about this story?",
"type": "text",
"required": false,
"placeholder": "Optional — email or another existing contact method"
}
]
}